Shipping Policy
Thank you for shopping with us. We aim to process and deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are usually processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing times may vary during high-demand periods or promotional sales.
Shipping Time
- Estimated delivery time depends on your location and selected shipping method.
- Standard delivery usually takes 3–7 business days.
- Delivery delays may occur due to weather conditions, courier issues, or unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order size.
- Free shipping may be available on selected products or order amounts.
Order Tracking
- Once your order is shipped, tracking details will be provided if available through the courier service.
Incorrect Shipping Information
- Please ensure your shipping address and contact information are correct before placing an order.
- We are not responsible for delays or failed deliveries caused by incorrect customer information.
Failed Delivery Attempts
- If delivery fails due to customer unavailability or incorrect address details, additional shipping charges may apply for re-delivery.
Damaged Packages
- If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
International Shipping
- International shipping availability depends on location.
- Customers are responsible for any customs duties, taxes, or import charges applicable in their country.
Contact Us
For any shipping-related questions or concerns, please contact our support team.
Return Policy
Return & Exchange Policy
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or exchange under the conditions below.
Return Eligibility
- Items must be returned within 7 days of delivery.
- Products must be unused, unworn, unwashed, and in their original condition with tags and packaging intact.
- Items damaged due to misuse, improper handling, or normal wear are not eligible for return.
Exchange Policy
- Exchanges are available for size issues or defective/damaged products.
- Exchange requests must be submitted within 7 days after receiving the order.
- Exchanges are subject to product availability.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Sale or clearance items
- Customized or personalized products
- Products without original packaging or tags
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.
Refund Process
- Once your returned item is received and inspected, we will notify you regarding approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within a few business days.
- Shipping charges are non-refundable unless the return is due to our error.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Contact Us
If you have any questions regarding returns or exchanges, please contact our support team before sending back any product.
FAQs
1. What material is this shirt made from?
This shirt is made from high-quality, breathable fabric designed for comfort and everyday wear.
2. Is the shirt true to size?
Yes, the shirt follows standard sizing. Please check the size chart before placing your order.
3. Is this shirt suitable for all seasons?
Yes, the fabric is comfortable for year-round use and can be layered during colder weather.
4. Does the color fade after washing?
The shirt is made with durable colors that resist fading when washed according to care instructions.
5. Can I machine wash this shirt?
Yes, machine wash with cold water on a gentle cycle for best results.
Additional Information
* Brand: UrbanWear
* Weight: 750g
* Sizes Available: Small, Medium, Large, XL
* Material: Polyester & Cotton Blend
* Color Options: Black, Navy Blue, Gray
* Fit Type: Regular Fit
* Suitable For: Casual & Outdoor Wear
Product Description
Classic and comfortable shirt made with soft, breathable fabric for all-day comfort. Perfect for casual outings, office wear, or everyday styling with a clean and modern look.